• February 26th, 2017
    Counting the True Cost – Cyber Security Breach
    Protecting yourself against cyber security is in the news every single day of the week. Yet every day I hear another story about a small business that has had… Be Sociable, Share! Tweet

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  • January 25th, 2017
    How to protect your family from cyber threats?
    Do you have young children who risk being exposed to pornographic or inappropriate websites? Do you feel you should control the type of applications your children… Be Sociable, Share! Tweet

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  • December 30th, 2016
    Upgrade to a new Computer or get a Tune Up service?
    Does your computer seem unresponsive, sluggish, and unreliable? Do you feel you spend time waiting for things to happen on your computer? Is your productivity slowing down as a result of… Be Sociable, Share! Tweet

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  • November 30th, 2016
    How to enable your business IT Systems:
    Is your business struggling to keep up with technology change? As a business owner are you swamped with IT issues and user requests?Do your business’ systems seem old and… Be Sociable, Share! Tweet

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  • October 27th, 2016
    Virus Removal
    Do you suspect your laptop or computer has a virus? Is it running slow or do random windows pop up as you browse the web? Your computer may have… Be Sociable, Share! Tweet

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B.E.S.T. Programme

At Computer Troubleshooters we recognise the critical role that computers, networks, and technology in general plays in every small business. From email and word processing to online banking and e-commerce, every small business depends on technology to maximise their productivity and their profitability. But what happens when your technology lets you down? How much staff time is wasted dealing with slow computer or system crashes? How much of your time is spent answering software questions for others in the office? And if your system crashes, how do you recover your data? That’s why we created Business Enhanced Support Technology (B.E.S.T.), the industry’s leading support plan for small businesses.

For a flat monthly fee we do the following:

  • Handle any computer, network, or server problem (including Windows, Virus, & Spyware problems) via remote support or on-site.
  • Monitor your technology 24/7, including preventing up to 80% of all computer problems before our customers are even aware of them.
  • Install advanced remote support tools to enable our team to diagnose and resolve problems quickly if they do occur.
  • Monitor your backup system to be sure your data is backed up safely.
  • Provide a Helpdesk so all your employees have prompt, easy access to high quality support consultants anytime they have a computer question or problem.
  • Manage all your Technology Vendors for you (Internet, Phones, Business Applications.)
  • Guarantee No Downtime (on our Trouble-Free plan.)

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